Politique de remboursement

Right of Withdrawal

1. Overview

Welcome to Luximpress. We're committed to ensuring your satisfaction with every purchase you make. Our "Right of Withdrawal" policy allows you to change your mind and return products within a specified timeframe. This policy applies to customers in both the United States and the European Union.

2. Right of Withdrawal

You have the right to withdraw from your purchase within 14 days from the date of delivery. Whether you're in the U.S. or the EU, the following conditions apply:

- Return the products in their original, unused, and undamaged condition.
- You're responsible for the cost of return shipping.
- Refunds will be issued within 7 days upon receiving the returned products.

3. Exceptions

Please note that personalized items, perishable goods, and opened/damaged items are exempt from withdrawal (Rules don't apply on products which were delivered damaged)

4. How to Withdraw

To initiate a withdrawal, contact our customer support at luximpressofficial@gmail.com.
We'll guide you through the process.

5. Conclusion

We value your satisfaction and aim to provide a seamless shopping experience. Our "Right of Withdrawal" policy aligns with U.S. and EU regulations, ensuring your peace of mind. If you have questions, feel free to contact us.